Delivery

Standard delivery is £4.99.

We endeavour to dispatch all items within 48 hours via our nominated couriers Royal Mail, DPD & UPS.

Some products may not be in stock at time of order. If this is the case, we will contact you with a lead time.

Returns

Please note that, as stated in Regulation, 28(3)(a) of the Consumer Contracts, we are unable to refund or accept returned face masks, as we consider facemasks to be a hygiene product, which are exempt from your right to return.

We accept the return of unopened items within 30 days of delivery.

You must inform us of your intention to return your item within 15 days of receipt. You then have 15 days to return the item to Wearwell in exchange for a full refund or an exchanged item of the same value or less.

Wearwell will cover the return postal cost if the item intended to be returned is as a result of an error on our behalf (you received an incorrect or defective item, etc.).

Items purchased in customer error are returned at the customers own expense.

A refund or replacement will be issued within four working weeks of the receipt of goods.

We will notify you via e-mail of your refund once we have received and processed the returned item.